About the Company

BlueZebra is a young and fast-growing startup based in Leiden. The team focuses on helping small and medium-sized businesses implement powerful ERP solutions using Odoo. They work with companies offering (semi-)standardized products across multiple sales channels. The team of six values openness, collaboration, and clear results.

About the Role

As an Odoo ERP Support Specialist, you’ll be the first point of contact for customers, helping them make the most of their Odoo setup. Your focus will be on resolving both technical and functional issues quickly and clearly to ensure smooth day-to-day operations and an excellent customer experience.

Responsibilities

Respond to customer questions about Odoo, website integrations, and system connections
Troubleshoot and resolve technical and functional issues
Translate complex problems into clear, understandable solutions
Register and track support tickets
Collaborate with development and consulting colleagues when needed
Ensure a positive and smooth experience for every client

What You Bring

Experience with or strong interest in ERP software (Odoo experience is a plus)
Strong communication skills in Dutch and English
A structured, service-focused mindset with attention to detail
Creative problem-solving skills; able to work independently and in a team
Availability for 24–32 hours per week, fully on-site in Leiden

What’s Offered

Extensive opportunities to learn about Odoo and business processes
Flexible working hours (Mon–Fri)
Competitive salary (€3,000 – €4,000 gross/month)
25 vacation days (based on full-time)
Personal assessment to discover and develop your strengths
A close-knit and ambitious team environment

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