Responsibilities

Perform business analysis, process improvement, and ERP support activities with a primary focus on PLEX ERP.
Work closely with operations, supply chain, quality, finance, and IT teams to maximize system utilization and support organizational growth.
Serve as the primary liaison between business stakeholders and IT for ERP-related initiatives, with a strong focus on PLEX ERP.
Analyze, document, and improve business processes across manufacturing operations, supply chain, quality, human resources, and finance.
Lead requirements gathering, functional design, testing, and implementation of ERP system enhancements.
Configure, maintain, and support PLEX ERP modules including production, inventory management, purchasing, quality, shop floor control, and human resources.
Develop reports, dashboards, and data queries to support operational and strategic decision-making.
Troubleshoot ERP-related issues, perform root cause analysis, and coordinate resolutions with internal teams and external vendors.
Support ERP upgrades, integrations, implementations, and data migration initiatives.

Qualifications

Bachelor’s degree in Information Technology, Business Administration, Supply Chain Management, or a related field.
3+ years of Business Analyst experience within a manufacturing environment.
Hands-on experience supporting and optimizing PLEX ERP is required.
Strong understanding of manufacturing processes including MRP, Bills of Material (BOMs), production scheduling, inventory management, and quality systems.